Nurse Assist International Pty Ltd terms and Conditions are guided by the Australian NAI Student Law. Our principle is to maintain transparency, confidentiality accountability and timeliness to ensure that we deliver our utmost value of fair, safe and quality services.

Services

Nurse Assist International Pty Ltd (NAI) delivers the services below.

Outcome Based Assessment (OBA) Preparation Class

This is an 13-weeks package which includes 10 weeks of online NCLEX support and coaching and 3 weeks of comprehensive online and face to face OSCE.

The course fee is $5,500 and will not include any other fees outside of the OBA Preparation Class. The student will have 6 months access to NCLEX materials from NCLEX enrolment* and another 6 months access from OSCE enrolment*.

*Access means the use of all services (online and face to face classes) within the 6 months period or until student pass NCLEX/OSCE examination, whichever comes first. For face to face OSCE sessions, the 6 months access is available to any major city where OSCE face to face is being delivered as scheduled by NAI.

NCLEX only fee is $2500

OSCE only fee is $3000

The course fee will cover:

  • NCLEX Coaching Sessions with qualified NCLEX Nurse Educators who are NCLEX passers
  • Online resources that include Pre and Post reading materials , Session Recordings of live sessions from various batches , online resources, eBooks and NAI NCLEX Learner management System and a NCLEX review book (hard copy).
  • 10000 NCLEX questions from the question bank that can be accessed via:
  • Demo Quiz
  • Quizzes during the Live sessions
  • Practice Tests
  • Mock Tests
  • CAT test in study mode
  • CAT test in Exam mode
  • Question Answer Sessions
  • Questions from our online portal subscription
  • Questions from the NCLEX review hardcopy book

1. NCLEX Preparation Class fee of $2500 will cover:

This is 10 weeks of online NCLEX Preparation Class:

NCLEX Coaching Sessions with qualified NCLEX Nurse Educators who are NCLEX passers

Online resources that include Pre and Post reading materials , Session Recordings of live sessions from various batches , online resources, eBooks and NAI NCLEX Learner management System and a NCLEX review book (hard copy).

10000 NCLEX questions from the question bank that can be accessed via:

  • Demo Quiz
  • Quizzes during the Live sessions
  • Practice Tests
  • Mock Tests
  • CAT test in study mode
  • CAT test in Exam mode
  • Question Answer Sessions
  • Questions from our online portal subscription
  • Questions from the NCLEX review hardcopy book

2. OSCE Preparation Class fee of $3000 will cover:

  • OSCE preparation comprises of 3 weeks learning
  • Over 100 Clinical competencies
  • OSCE Intensive 5 days Face to Face training
  • Extra classes for those students who are taking exams immediately
  •  Students can have access to online portal for up to 6 months or until student passes OSCE, whichever comes first.
  • Prior to signing to this contract, please ensure that you have gone through the OBA student handbook.

Job Readiness Program

NAI provides support in the application of job through building a strong professional CV and portfolio. NAI will provide coaching in answering selection criteria and interview questions.

Please contact admin for details about fees.

Privacy

Your privacy is important to NAI. The privacy information will detail NAI’s responsibility in keeping your information safe and secure.

Personal Information                                                                                                     

Nurse Assist International Pty Ltd discloses your personal information to its agents or sub-contractors for marketing and testimonial purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with their terms of this privacy policy.

Subcontractors and external organisations include

  • NCSBN who are providers of NCLEX
  • Pearson’s Vue as the agency that delivers NCLEX
  • AHPRA and it’s partnered university who deliver OSCE

In addition to the above, Nurse Assist International Pty Ltd may disclose your personal information when it is required by authorities and law, in connection with any prospective or current legal proceedings.

Securing your data

Nurse Assist International Pty Ltd will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information and to protect you from identity theft and misuse.

NAI has the rights to reserve its intellectual properties. Students should be using NAI resources for their benefit only. Sharing of resources to other Non-NAI students will result in disciplinary action or termination from the course.

Updating this policy

Nurse Assist International Pty Ltd may update this privacy policy by posting a new version on the NAI website www.nurseassistinternational.com. We encourage you to check the website regularly to ensure you are familiar with any changes.

Other Websites

This website contains links to other websites.
Nurse Assist International Pty Ltd will not be responsible for the privacy policies or practices of any third party and their cookie allocations

Terms and conditions: General terms and conditions of promotional offers:

Definition of Terms:

  • NAI Student – the referrer or the one receiving the promotional offer
  • Friend – a person the NAI Student refers to NAI
  • Promotions are valid for one offer per person and cannot be conjugated with any other offers. Group enrolment will attract added benefits for the NAI student.
  • If simultaneous offers are running, the NAI Student must choose one offer only.
  • The offer is valid only if the participants adhere to the terms and conditions of the promotions.
  • The referred person should mention the name of the referee during enrolment, failure to do so will lead to the referral being considered invalid and referral fees may not be paid.
  • Referral programs only apply to the students who directly enrol with NAI. Students enrolling from our trusted agents are not eligible for the program run by NAI wherein they may be eligible for the benefits that are offered by the agents.
  • Information of the students being referred provided by referring NAI Student must have consent from the prospective candidate or student. The person giving the contact details of the prospective candidate agrees to indemnify NAI and hold NAI harmless in respect to all claims, loss and damage, costs incurred by and from the refer a friend program.
  • All gift card promotions are non-convertible to cash or discount of fees.
  • Where the gift card promotion is run for students of NAI, the student must successfully enrol and completely pay the fees of at least one course.
  • Each promotion will have its own specific terms and conditions and must be used in conjunction to this terms and conditions.
  • The promotion value is always in Australian Dollars (AUD) currency.
  • For any promotion to be valid, the NAI Student must have paid the full fee of the course enrolled.
  • Nurse Assist International Pty Ltd (NAI) reserves the right to change and update these terms and conditions without prior notice.
  • To the extent of any inconsistency between these terms and other information provided about the promotion, these terms prevail.
  • For the purposes of these terms the expression “friend” means any person referred to NAI.
  • There is no limit to the number of friends being referred to NAI, however NAI deserves the right to refuse a referral.
  • Subject to these terms, including the clauses dealing with conditions and eligibility criteria, the candidate being referred must completely pay the full fee of the course prior to receiving the promotion.
  • The amount of the reward (referral fee) will be as specified in each promotional campaign.
  • contradicting to number 17 The amount of any reward to which the NAI Student is entitled is the amount specified in the promotion running at that time.

Eligibility Criteria

To be eligible to participate in the promotion and receive a reward:

(a) you must at the be 18 years of age

(b) the friend you refer must never have enrolled previously from any of our partner agents.

Conditions and other terms

Referrals are paid by direct credit to a bank account nominated by the NAI Student (nominated account). If its gift card promotions the gift card will be sent via online method. If any other type of promotions, rewards will be posted via Australia Post Registered Mail Service.

If a NAI Student is entitled to receive a reward and NAI do not hold details of the nominated account, NAI will communicate through email.

Any reward is payable within the month and only until if the conditions of eligibility above are met.

(Our right to extend or withdraw promotions and offers) We reserve the right to extend or withdraw this offer without notice at any time at our sole discretion. If withdrawn, we will honour the offer in respect of any customers who satisfied the eligibility criteria before the offer the withdrawn.

Once the NAI Student advised NAI of the account or address details:

the NAI Student authorises NAI to deposit or post any rewards payable under this promotion to the nominated account or postal address.

NAI is not obliged to pay the reward in the following conditions

the terms have been breached.

we do not have details of your nominated account or your nominated account has been closed, account details or postal address have not been provided within 1 month from the time that the information has been requested by NAI.

any email address that is undeliverable for any reason,

and the candidate fails to make full fees payment.

Same as number 6, The NAI Student consents NAI to contact by email or telephone with financial offers, products, services, or other promotional campaigns that may be suitable Opting out for promotional campaign information is the sole discretion of the NAI Student and may inform NAI by writing, phone call or unsubscribing electronically.

Refunds

If an intake is cancelled by NURSE ASSIST INTERNATIONAL PTY LTD at any time, participants have the option of deferring to another intake date or receive a full refund of the course fee paid.

Students will need to inform NAI in writing should a refund be requested. Refunds will be processed in the same mode the payment was made. For instance, if the payment was made through an agent , the refund will be processed through the agent.

For OBA Preparation class, students who are not able to complete the duration of the course are not entitled to a refund. For OSCE Preparation class, Deposit paid to book the class is non-refundable. If a student decides to withdraw from the course, the following refund is implied:

No refund or exchange will be given for any services that have been provided already from NAI.

For OBA Preparation class, students who are not able to complete the duration of the course are not entitled to a refund.

For OSCE Preparation class, Deposit paid to book the class is non-refundable.

If a student decides to withdraw from the course, the following refund is implied:

Refund requested 30 days prior to course commencement – $100 dollars cancellation fee + full refund

Refund requested 21 days prior to course commencement – $100 dollars cancellation fee + 50% refund

Refund request 2 weeks prior to course commencement – no refund

No attendance without prior cancellation notice – no refund

NAI have full right to deactivate Learning management portal account if:

Fees becomes overdue

Students are noncompliant to the course

In an event where NAI decides to cease the service to the candidates on the grounds of not complying to the code of conduct and terms and conditions listed in this agreement, there will be no refund paid from NAI. If they decide to join the next intake, they will have to rebook the course at Full Fee. A Outcome Based Assessment Business Rules and Code of Conduct will be considered where applicable

For any other services, please refer to Australian Student Law

Outcome Based Assessment Business Rules and Code of Conduct

Each student enrolled in the course must have at least 80% of attendance for the duration of the preparation class. There will be an 80% cut off mark for quizzes and mock tests. To ensure that the 80% compliance of student is implemented, a weekly evaluation will be set for each student by the student support officer. The reports maybe shared with you on request solely at the discretion of NAI. Each educator takes attendance during the session and a database is maintained by the student support department.

Where a student has not maintained 80% attendance, a first written warning will be issued and a follow up in the next student support session. Where the student fails to comply during the first warning, the student will be scheduled to the next intake date to ensure that the student is able to arrange Extra tuition may be provided depending on level of support that is needed. The student must finish the 12 weeks of classes. Where this is not achieved, the student may be rescheduled in another intake.

Student Conduct:

Students are expected to behave in a way that is professional and is socially acceptable.  We encourage students to contribute and engage in interactive discussions. . Grave misconduct is determined by how severe the consequence is and may result to termination of the course. Media Students can post in social media for as long as it is professional and socially acceptable. By and manage time.

For students with learning challenges, a student support plan will be put in place to establish goals and determine measured results. Extra tuition may be provided depending on level of support that is needed.

The student must complete the 11 weeks course. Where this is not achieved, the student may be rescheduled in another intake.

Student Conduct

Students are expected to behave in a way that is professional and is socially acceptable. NAI strives to create psychological safety in all student encounter. We encourage students to contribute and engage in interactive discussions.

A misconduct may require behaviour management. Grave misconduct is determined by how severe the consequence is and may result to termination of the course.

Media

Students can post in social media for as long as it is professional and socially acceptable.

By signing this terms and conditions, you also allow NAI to post photos or videos in the internet that may include yourself whilst conducting the courses.

Testimonies may also be required during the duration of the course and after succeeding in the exam.

Classes may be recorded for quality improvement purposes. If you have any privacy issues, please let the course coordinator know.

Student Classroom Rules

During virtual classes, it’s mandatory to share your camera. Note that students with no camera will not be admitted in the course so as to protect the privacy of fellow students and educators.

Use your full name at all times.

We encourage students to use their laptops for the classes

Choose your learning environment wisely.

Please adhere to normal in class etiquettes.

Turn your microphone on mute when not talking. Don’t forget to turn your microphone off mute when you talk in class

This is your world, feel free to express your thoughts and ideas. We welcome everyone to share their opinions during the class.

Remember No question is a stupid question. Please feel free to ask questions.

Please go through the pre –reading and post reading materials of every class you attend.

Our student support team will be in touch with you to make a custom made learning package that suits your needs and time constraints. Our Student Support is there to help you.

Please make the session interactive by dispensing your learning and work experiences. This may be helpful for you and other students..

Please attend the student support sessions without fail. This is where you share your feedback and receive feedback.

NAI’s OBA training is tailor made to help our students in cracking the NCLEX test and OSCE .The educators are committed to deliver quality lectures. We run morning and evening batches and you are welcome to attend both at your perusal.